HEADLINER VIDEO – How Did I Get Here in the First Place? Remembering Your Customer Passion and Purpose By John McCahan Jan 17 2025 CC CC Awards CCE CCS CCW CX Blog 0 comments ← Previous Post INSIGHTS AND IDEAS ROUNDUP – The Great Take-Away: Implementing the Best, Brightest and Boldest Ideas from the 20th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → ASK THE EXPERTS! Panel Discussion – Do This, Not That: How We’re Using AI and How It’s Working Out You may also like AI Integration and Strategy: Proactively Planning for Smooth AI Deployment Go and See the Work: Making the Invisible Visible The Evolution (or Destruction) of Customer Experience