Future Forward – Augmented is the New Reality in CX and CS By Ahmad Shabazz, Head of Global Community Operations, Snapchat Inc. | May 24, 2021 | CC, CCE, CCS, CCW, CX Blog, Featured | 0 comments ← Previous Post Tips and Best Practices for Building and Implementing Your Chatbot Next Post → Tracking Employee Engagement in a Remote Work World You may also like Show Me the Money – A Step-by-Step Guide Numbers are Not Enough: How to Tell a Story with Data ASK THE EXPERTS! Panel Discussion – Do This, Not That: How We’re Using AI and How It’s Working Out