2025 FEATURED SPONSORS
Acquire BPO
Acquire BPO, founded in 2005, offers customer contact and BPO solutions globally, employing 9,500+ professionals across 14 locations. Serving diverse industries like telecommunications and finance, they optimize costs and improve productivity through customer service, sales, technical support, and back-office functions. They prioritize safety, flexibility, innovation, and client-centric solutions.
AmplifAI
AmplifAI is the AI-Driven Performance Enablement Platform for employee-centric workforces and applies data science to make frontline teams better. AmplifAI transforms employee data into actions modeled after an enterprise’s best-performing people – helping hybrid teams maximize business outcomes, boost productivity, and improve engagement.
Coveo
Coveo powers unified experiences while reducing costs with the market-leading AI-powered relevance platform. We deliver personalized & contextual intelligence along the entire customer journey through search, recommendation, and GenerativeAI capabilities. Coveo’s API-first platform is cloud-native SaaS, multi-tenant and headless. Coveo empowers service and CX leaders in FS, software, telecom & more.
IA Solutions
IA Solutions is a family-owned contact center with a rich 50-year history of innovation in the after-hours support and BPO sectors. Our mission is to enable our partners to achieve unprecedented levels of customer service and sales with our unrivaled omni-channel capabilities, which provide value through increased efficiency, reduced costs, and enhanced customer experiences.
Interactions
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.
Nextiva
Nextiva powers a million users with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with customers. Nextiva’s commitment to Amazing Service® is the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Arizona.
ProcedureFlow
A Knowledge Management software uniquely designed for the modern workplace. ProcedureFlow simplifies the way employees navigate organizational processes to accelerate proficiency. Create a single source of truth for company processes and improve the way you create, organize, update, share, and track procedures. Helping you boost employee confidence from day one.