Presented by Thomas Rocharz
Director of Contact Centers
Cape Air
Recent Posts
- Show Me the Money – A Step-by-Step Guide
- Numbers are Not Enough: How to Tell a Story with Data
- ASK THE EXPERTS! Panel Discussion – Do This, Not That: How We’re Using AI and How It’s Working Out
- HEADLINER VIDEO – How Did I Get Here in the First Place? Remembering Your Customer Passion and Purpose
- INSIGHTS AND IDEAS ROUNDUP – The Great Take-Away: Implementing the Best, Brightest and Boldest Ideas from the 20th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange