Advisory Board
Customer Experience 2025 Executive MindXchange Advisory Board
An Event Shaped by a Community of Your Peers!
Frost & Sullivan extends its appreciation to the following Advisory Board Members for their expertise and valuable support in ensuring the agenda delivers relevant and valuable content.
Advisory Board
TAWANA ALLEN
Vice President, Customer Experience
Greater Orlando Aviation Authority
Customer Engagement Leadership Council Member
SEAN ALBERTSON
Founder & Chief Executive Officer
CX4ROCKS
ALLISON BOUDREAU
Area Vice President, Digital Experience and Education
Calix
PAMELA FUSTING
Director, Operations, Customer Experience
Tennessee Department of Human Services
ROBERT GLOBOCKI
Vice President, Customer Experience
Hydro One
MICHELLE HENRY
Senior Vice President, Customer Experience
FirstEnergy
FRED KLEIMAN
Vice President, Customer Service, Direct to Consumer
Tennis Channel
FONZ MORRIS
Design Lead – Global Conversion & Monetization
Netflix
ARNOLD SANTAYANA
Senior Manager, Enterprise Customer Experience
CPS Energy
ALPA SHAH
Global Vice President – CX Practice
Frost & Sullivan
Customer Engagement Leadership Council Member
DAVID WEISMAN
Chief Experience Officer
NYC Health + Hospitals / Queens