Effective Change Management Across The Ecosystem By Michael Cooper, Founder, Innovators + Influencers | Aug 20, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Leading Exhausted Customer Contact Workers Next Post → Understanding Personalization You may also like AI Integration and Strategy: Proactively Planning for Smooth AI Deployment Go and See the Work: Making the Invisible Visible The Evolution (or Destruction) of Customer Experience