BE INSPIRED. INSPIRE OTHERS
Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Ask us about Team Experiences and Frostpaks to save money with a group, or over multiple events.
To learn more, reach out to [email protected]
Customer Contact East
April 6-9, 2025
Fort Lauderdale, FL
Customer Experience
JUNE 24-26, 2025
Los Angeles, CA
Customer Contact West
Oct 19-22, 2025
Tucson, Arizona
Latest Event Content
The Customer Experience Oversight: Why Your Hiring Process Is More Critical Than You Realize
The Hidden Cost of Your Hiring Process: Your Customers You’ve invested millions in customer experience (CX). Fancy software. Slick interfaces....
AI Integration and Strategy: Proactively Planning for Smooth AI Deployment
Members of Frost & Sullivan’s Customer Engagement Leadership Council recently participated in a group discussion designed to generate ideas and...
Go and See the Work: Making the Invisible Visible
It was fall, and I had just been hired to lead community outreach and patient engagement for an organization centered on serving patients with...