Executive Insight Video: Preparing for Big Disruption as Entry Barriers Come Down By Gabriele Masili, Global Chief Technology Officer, Customer Service & Support, Microsoft | Nov 14, 2019 | CCE, CCS, CCW | 0 comments <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> ← Previous Post Top Takeaways from the 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → EXECUTIVE INSIGHT: Mapping Root Cause for Proactive Solutions You may also like Fueling Decision-Making with Data How AI Will Transform—Not Replace—Your CX Role The Customer Experience Oversight: Why Your Hiring Process Is More Critical Than You Realize
