2024 CC AWARDS WINNERS
The CC Awards program identifies best-in-class companies that demonstrate the hallmarks of a progressive, innovative and forward-focused enterprise in customer experience strategy and implementation.
THE MR. ROBOTO
THE MR. ROBOTO
Recognizes Landry’s excellence in implementing AI for improved customer interactions and business insights.
THE GOOD VIBRATIONS
THE GOOD VIBRATIONS
Recognizes EZCater for being rockstars in Innovative Agent Engagement by leveraging enhanced technologies, incentives, flexible scheduling, and career path development.
THE GET UP STAND UP
THE GET UP STAND UP
Recognizes Orlando Health’s excellence in establishing a Hybrid Workforce by creating a seamlessly integrated workforce.
THE VIRTUAL INSANITY
THE VIRTUAL INSANITY
Recognizes Landry’s excellence in self-service, including Virtual Assistants, web self-service, interactive voice response, and integrated customer collaboration.
THE 9 TO 5
THE 9 TO 5
Recognizes SAE International’s excellence in leveraging analytics to deliver differentiated customer experiences, while driving improvements in operational KPIs.
WORK HARD, PLAY HARD
WORK HARD, PLAY HARD
Recognizes Orlando Health’s excellence in company culture. Orlando Health submitted a video and won the popular vote live by peers at Customer Contact East!