Previous Sponsors
IA Solutions
IA Solutions is a family-owned contact center with a rich 50-year history of innovation in the after-hours support and BPO sectors. Our mission is to enable our partners to achieve unprecedented levels of customer service and sales with our unrivaled omni-channel capabilities, which provide value through increased efficiency, reduced costs, and enhanced customer experiences.
Interactions
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, optichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.
Modus
Modus is a people-centered, tech-forward, strategic digital consultancy that helps leading organizations solve core business challenges and discover innovative opportunities. Headquartered in NYC with offices worldwide, we design, build, and market digital products and experiences that people love.
Customer Engagement Leadership Council
The Customer Engagement Leadership Council is the world’s foremost member driven, global network for senior-level executives in contact centers, customer care, experience, and marketing, the council enables business leaders to deepen customer engagement by focusing on the intersection of critical business and technology issues that will drive growth for themselves and their organizations.
Growth Innovation Leadership Council
The Growth Innovation Leadership Council, a Frost & Sullivan Professional Development Community, is the world’s foremost member-driven, global business leadership network for senior level executives of the most innovative industries and business functions. The Council enables business leaders to impact transformational growth strategies by focusing on innovation opportunities driven by disruptive technologies, mega trends, emerging markets, and new business models.