AN INTERACTIVE EVENT EXPERIENCE LIKE NO OTHER
Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer experience, customer success, and customer care innovation. Creative networking that is not only fun but actually fosters real connections. A high level group of participants invested in the program that show up with willingness to share and support. Truly an event experience like no other.
Why Participate
![](https://www.customercontactmindxchange.com/wp-content/uploads/2021/03/business-growth-icon1.png)
Financial Performance is on the CEO Agenda
You are expected to deliver the kind of customer experience that drives financial performance. And you must master the art of storytelling that demonstrates CX’s value to broader strategic goals. Top-down advocacy is a win-win.
![](https://www.customercontactmindxchange.com/wp-content/uploads/2019/08/team.png)
It Goes Way Beyond Customer Service
CX cascades through the organization. Every department, every person, and every process must operate with customer-centricity deeply embedded in its DNA. . Excellence at every customer touchpoint is one of the toughest people and organizational challenges to conquer and you’re not alone in the struggle.
![](https://www.customercontactmindxchange.com/wp-content/uploads/2019/08/compass.png)
You Need to Be Intentional
![](https://www.customercontactmindxchange.com/wp-content/uploads/2019/08/conversation.png)
Employee Experience Counts Too
We’ve all heard the adage “ Employee Experience Excellence = Customer Experience Excellence”. Knowing what is driving and raising your cross-functional employee engagement is a must for cultivating a modern workforce and delivering a great brand experience.
![](https://www.customercontactmindxchange.com/wp-content/uploads/2021/03/innovation.png)
Technology is not the Panacea
But digitalization does play a significant role in the customer experience. It’s just as easy to get it wrong as it is to get it right. Get it wrong, you lose customers. Get it right, you keep them.
![](https://www.customercontactmindxchange.com/wp-content/uploads/2021/12/Talent_icon.png)
You Need to Connect, Support, and Inspire
Your people and your organization are looking to you for leadership. This event is designed for you to open up your most formidable challenges and forge lasting connections with your industry peers. Ultimately, you will leave the event feeling invigorated, inspired, and ready to enact purposeful change.
You’ll Collaborate With:
The right connections can open doors for you. At a Frost and Sullivan Executive MindXchange you’ll be surrounded by top-level customer experience, customer success, customer care, and executives at other critical customer touchpoints in the organization who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.
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Executive (VP & Director Level)
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Management
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Other
Join our growing community of customer experience and customer success executives seeking and sharing new ideas and creative approaches to customer experience excellence. Network with Vice Presidents, Directors, and Senior Managers of:
- Customer Experience
- Customer Success
- Marketing
- Consumer Insights
- Customer Satisfaction & Loyalty
- User Design & Experience
- Customer Strategy
- Operations
- Customer Analytics
- Customer Contact
- Sales
- Product Development
- Innovation
- Strategic Planning
Take Advantage of Our
Team Experience Program
Send 4 or more team members, and in addition to saving on registration, you’ll receive a complimentary reserved meeting space throughout the event. This exclusive perk allows your team to turn ideas into strategy, and strategy into action before the event ends.
Available while supplies (space) last.
Snapshot of Event Participants
![Aperture Education Aperture Education<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Aperture-Education.webp)
![Axalta Avon<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Axalta-1.png)
![Banner-Bank Avon<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/05/Banner-Bank.png)
![BPJS Kesehatan BPJS Kesehatan<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/BPJS-Kesehatan.png)
![Calix Banner Health](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Calix.png)
![Careington International Careington International](https://www.customercontactmindxchange.com/wp-content/uploads/2023/02/Careington-International.png)
![centene corporation logo centene corporation logo](https://www.customercontactmindxchange.com/wp-content/uploads/2023/09/centene-corporation-logo.png)
![citi_120px American National Insurance<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2019/08/citi_120px.png)
![College-Ave-Student-Loans ESGI<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2023/09/College-Ave-Student-Loans.png)
![Domestic & General Group Domestic & General Group<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Domestic-General-Group.webp)
![ESGI ESGI<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/ESGI.webp)
![EverBright Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/EverBright.png)
![Everlane Crocs, Inc.](https://www.customercontactmindxchange.com/wp-content/uploads/2024/06/Everlane.png)
![FirstEnergy Crocs, Inc.](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/FirstEnergy.png)
![Foresters-Financial1 Foresters Financial](https://www.customercontactmindxchange.com/wp-content/uploads/2022/03/Foresters-Financial1.png)
![Greater_Orlando CX Accelerator](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Greater_Orlando.png)
![Hertz Hertz](https://www.customercontactmindxchange.com/wp-content/uploads/2023/04/Hertz.png)
![HOLLY_HUNT Geisinger](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/HOLLY_HUNT.png)
![Kayak-Cyber Marriott International](https://www.customercontactmindxchange.com/wp-content/uploads/2024/05/Kayak-Cyber.png)
![Kentucky-Lottery JPMorgan Chase & Co.](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/Kentucky-Lottery.png)
![Luna-Physical-Therapy L3 Harris Technologies<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/Luna-Physical-Therapy.png)
![Marriott_International-Logo Marriott International](https://www.customercontactmindxchange.com/wp-content/uploads/2021/10/Marriott_International-Logo.png)
![MetLife Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2024/05/MetLife-1.png)
![Miami-Heat Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/Miami-Heat.png)
![Muck Rack JPMorgan Chase & Co.](https://www.customercontactmindxchange.com/wp-content/uploads/2023/03/Muck-Rack.png)
![MunichRE Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/MunichRE.png)
![Nordstrom L3 Harris Technologies<br />](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Nordstrom.png)
![Octapharma-Plasma Maven Clinic](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Octapharma-Plasma.png)
![ORlandoHEalth Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2023/09/ORlandoHEalth.png)
![pfizer Pfizer](https://www.customercontactmindxchange.com/wp-content/uploads/2019/08/pfizer-1.png)
![Raymond-James-&-Associates Pfizer](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/Raymond-James-Associates.png)
![Riverside Insights Riverside Insights](https://www.customercontactmindxchange.com/wp-content/uploads/2023/07/Riverside-Insights.png)
![SalesLoft Rockline](https://www.customercontactmindxchange.com/wp-content/uploads/2024/06/SalesLoft.png)
![Senske-Services Rockline](https://www.customercontactmindxchange.com/wp-content/uploads/2024/05/Senske-Services.png)
![State of Tennessee Department of Human Services Rockline](https://www.customercontactmindxchange.com/wp-content/uploads/2023/04/State-of-Tennessee-Department-of-Human-Services.png)
![Stryker Stryker](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Stryker.webp)
![Sun-Country Stryker](https://www.customercontactmindxchange.com/wp-content/uploads/2024/07/Sun-Country.png)
![Tops-Markets Stryker](https://www.customercontactmindxchange.com/wp-content/uploads/2024/05/Tops-Markets.png)
![Trustage TruStage](https://www.customercontactmindxchange.com/wp-content/uploads/2023/06/Trustage.png)
![Watkins_Wellness Virgin Pulse](https://www.customercontactmindxchange.com/wp-content/uploads/2023/07/Watkins_Wellness.png)
![Whirlpool-Corporation Vistra](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Whirlpool-Corporation.png)
![Yokogawa Vistra](https://www.customercontactmindxchange.com/wp-content/uploads/2023/05/Yokogawa.png)
![Zaxby's Cox Automotive](https://www.customercontactmindxchange.com/wp-content/uploads/2023/08/Zaxbys.png)
![ZOLL-Medical Zurich North America](https://www.customercontactmindxchange.com/wp-content/uploads/2024/06/ZOLL-Medical.png)
![Zurich North America Zurich North America](https://www.customercontactmindxchange.com/wp-content/uploads/2024/04/Zurich-North-America.webp)