Featured Video: Not All Superheroes Wear Uniforms,They Wear Headsets Too By Nastaciea Roberts, Director of Contact Center and Access Services, Spectrum Health Hospitals | Nov 19, 2020 | CCE, CCS, CCW | 0 comments ← Previous Post Harnessing Voice of the Customer to Drive Growth Next Post → 3 Key Ways to Create a Winning Touchless Experience You may also like Fueling Decision-Making with Data How AI Will Transform—Not Replace—Your CX Role The Customer Experience Oversight: Why Your Hiring Process Is More Critical Than You Realize
